Travel and Hospitality Industry Solutions
Connect Travelers and Service Providers in Real Time
With increasing consumer expectations of a personalized and engaging experience from Travel websites/portals, service providers are leaving no stone unturned to match the expectations by adopting advanced technologies such as Virtual Reality, AI etc. They are not only providing users with plenty of options but are also offering and an unparalleled experience to stay ahead of the competition.
While all these options are making it easy for the customers to make the right choice which is aligned to their priorities, there are still very little or no options available for the vendors to contact potential customers.
What We Offer
We identified the gap in Tourism industry and developed a solution to help both - the service providers and travelers. We offer Travel Management Software/Hospitality Management Software which acts as an aggregator platform that allows various service providers from across the globe to list their services and contact information and travelers to access the information and contact the service providers directly.
The service provider could be - Hoteliers, Tour Operators, Restaurant Owners, Guides, Cab, Drivers etc.
Travel Management Software/Hospitality Management Software for the Vendors
The Travel Management Softwareallows various businesses in tourism industry to showcase their offerings to potential travelers and reach out to them directly based on their location. At the same time, it also allows the travelers to connect with various service providers such as hoteliers, tour operators, etc. from the app itself and discuss their requirements in detail.
Salient Features
Chat feature between vendors and travelers with full control in travelershands of the chat room to avoid any unsolicited messages from vendors
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Segregation of vendors into various categories
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Option for Travelers to filter out vendors as per selected criteria
Case Studies
Jauntfix
Travel Management Softwarefor Service Providers and Travelers
Business Challenges
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No portal for the service providers to connect with travelers
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The portal involves many stakeholders and so creating an interface for all of them was challenging
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Creating a chat option to connect vendors and travelers with control in travelers hands
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App not scalable enough to accommodate growing user base and accommodate new features
What We Did
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Developed an extensive module for vendors in the application to reach travelers
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Segregated the vendors in several types and created their listing form accordingly
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Designed custom chat module within the XMPP framework, helping to use the same code base in native application of Android and iOS, and saved recurring
Outcomes
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50K downloads in a span of 6 months from launch
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Unique app for travelers and vendors, allowing travelers to write about their experiences, rate vendors and share updates of their location with their near and dear ones on real time basis. They can also share the same info on their other social media channels such as Instagram, Facebook, etc.
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Option to connect with local vendors for travelers while on the trip and know about the services, ratings, and rate card on the go
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Option to connect with travelers for vendors and send notifications to those travelling in their area of operation, saving promotional cost besides generating immediate business opportunities for them
Technologies
